Branchless Banking CRM Solution

Monet's Branchless Banking solution enables banks to primarily serve the unbanked segment of the population; allowing them to leverage upon the ever-growing mobile penetration and teledensity in the developing markets.


Monet Card and Agent Banking CRM solution allows banks to better serve a variety of mass consumer segments, whether they are those with limited access to bank branches or those with low account balances, with improved access to the most basic array of banking services, such as deposits, savings, installment loans, simplified and secure remittances and bill payment.

Our solution encompass different areas of branchless banking, like customer KYC, document / information capturing, account opening, customer activation, mobile wallet issuance and activation, agent management, etc.

Key Features


Fully Fledged Consumer & Agent Wallet / Account Management Options
Agent Management and Commissioning
Credit Facilities
Tax & Government Levy Calculation Module
Insurance, Loyalty and Discount Options
Fund Transfers
Airtime Top-up and Utility Payments
Service Delivery Through Multiple Channels

Monet's Branchless Banking Consultancy

Monet also provides end-to-end business consultancy to banks to setup Branchless Banking business and operations. Our consultancy services cover the following broad areas:


Application for Branchless Banking to be submitted to the Regulator
Organization Structure for Branchless Banking
New Agent Take own policy
Risk & control parameters for branchless Banking transactions


Designing of processes for consumer wallet registration via field office and/or field agent
Bulk account opening and disbursement processes
Settlement & reconciliation process between MFS & core banking
Assistance in product design, management and training modules